Senior Medical Secretary / Branch Manager – Private Clinic – Montreal Region (Villeray and West Island Clinics)

With more than 17 clinics and over 15 years of experience in the private medical field, Lacroix Medical Group is the leader in private medicine in Quebec. It ensures the sound management of its network of private clinics by maintaining a medical practice of excellence focused on the patient experience. Lacroix Medical Group operates clinics in the regions of Quebec City, Laval, Gatineau, Saint-Sauveur and Montreal.

Are you passionate about the healthcare field and looking to take on new challenges?

We are currently looking for a Senior Secretary / Branch Manager who will work in our clinics in the Montreal region (Villeray and West Island). Dynamic and welcoming work environment.

A caring, passionate, and energetic team will be by your side.

Take the opportunity to join a dynamic team where your skills will be recognized and actively put to use!

Responsibilities

• Welcome patients
• Answer phone calls
• Communicate available services
• Confirm patient appointments
• Record daily payments and perform end-of-day balancing
• Manage orders and inventory of administrative supplies
• Scan medical results
• Schedule specialist appointments
• Plan the schedules of secretaries and physicians
• Assign tasks and ensure follow-ups
• Supervise and coach sales and the achievement of objectives for the secretarial team
• Follow up on accounts receivable daily
• Ensure the proper functioning of the clinic’s secretariat
• Validate billing completed by medical secretaries
• Lead a weekly team meeting
• Organize and manage training
• Attend various team meetings

YOU ARE

Professional, dynamic, positive, respectful, calm, empathetic, and eager to contribute to providing a client experience that exceeds expectations — then we want to meet you!

Requirements

• Diploma in medical or dental secretarial studies or equivalent
• 2 to 5 years of experience in a medical clinic
• Friendly demeanor, courtesy, and strong communication skills
• Knowledge of medical terminology
• Bilingual (French/English)
• Strong ability to advise patients about services offered
• Excellent organizational skills; able to multitask efficiently
• High level of autonomy and strong teamwork skills
• Ability to learn quickly and adapt to change
• Computer skills (Word, Excel)
• Knowledge of the MYLE software (an asset)

Our Benefits

• $500 Lacroix gift card annually (accumulable) with fast access to physicians
• Group RRSP plan
• Annual health spending account
• Annual training budget related to your position
• Opportunities for growth and development within the organization
• Uniform provided
• Dedicated employee space
• 3 weeks of vacation
• Free parking
• Modern, bright, and up-to-date work environment
• Festive and educational company events

Why Choose Lacroix Private Medicine?

• More than 230 professionals have chosen it for their careers
• Modern clinics with cutting-edge technology
• Strong and rapidly growing company with a secure future
• Established company with more than 15 years of experience
• Largest network of private clinics in Quebec: 17 clinics across Quebec, including one in Florida
• State-of-the-art medical laboratory providing same-day results
• Several medical services including family medicine, specialized medicine, and two operating rooms

Job Type:  Full-time, Permanent

Salary : $27.00 to $31.50 per hour, depending on experience

Evening and weekend bonuses
Manager bonus

Benefits

• Company events
• On-site parking

Schedule:  Full-time

• 8-hour shifts
• Monday to Friday
• Day and evening shifts (until 7:00 PM)
• Occasional weekends

Work Location:  In person